Vicki Carter comes from a Senior HR and Consultancy background at Director level, and has worked with a range of clients across businesses sectors.

As a Registered Psychologist, Vicki brings proven psychometric methodologies and best practice to assignments. She has led the development of competency frameworks, recruitment, performance, and leadership platforms for organisations, built assessment tools, as well as facilitated team building and cultural change programs. Vicki has extensive experience as an executive and leadership coach. Her approach is built on recognizing and building on strengths, underpinned by up to date coaching psychology research, theory and practice. She has been invited to present to organizations on a range of topics, including Women in Leadership, Emotional Resilience, and Mindfulness.

Vicki holds a science degree from Monash University with post-graduate qualifications in the field of psychology. She is registered with the Australian Health Practitioner Registration Agency (AHPRA) as a Psychologist with endorsement for approved area of practice in the field of Organisational Psychology, is a member of the Australian Psychological Society, and is accredited in a range of psychometric tools including Cognitive, Personality, MBTI, Sales, Vocational, and 360 questionnaires.

Coaching

Vicki works with leaders at all levels of an organisation, from small Business to multinationals. Clients have ranged from CEO's in the Commercial sector, Directors, Senior Manage and Professionals across a range of business including Finance, Manufacturing, Retail, Utilities, Telecommunications, IT, and Local Government. She offers the benefits of psychology to people and organizations wishing to make the most of the capability that lies within the individual.

Professional history

Vicki has completed research projects in sales, communication excellence, and leadership success factors, to name a few. She is passionate about helping people to reach their potential through strengths based coaching and facilitating team programs.

Robert has operated as a General Manager, Business Manager and Business Owner over the last 15 years. During that time he has had a primary focus on customers and the delivery of excellence in service and products. Prior to that he was a research chemist, worked in various operational roles. industrial sales and as a member and manager of a number of projects.

Robert is qualified with a BSc(Hons) in Chemistry. He has subsequently undertaken and completed a MBA in an effort to balance the reality of business with the theory of business management. He has also recently been accredited as a PRINCE2 Project Manager.

Robert by design has had experience across a number of industries in large and small organisations. These include manufacturing, supply chain, production line and batch manufacturing in the Chemical, Rubber, Building, Water and Mining industries. In all of these experiences he has developed his skills in R&D, product development, operations, sales, supply chain/logistics, HR and project management. This has enabled him to deliver results in a range of industries including Automotive OEM, the Industrial & Engineering sector, the building industry, the medical and dental profession, the food industry and the mining service sector.

For further information about Robert’s background and results achieved please refer to his LinkedIn profile:

View Robert Carter's profile

Robert has worked with sales forces, concentrating on delivering what and when the customer wanted. He has an extensive experience with the delivery of exceptional Customer Satisfaction. This can only be possible when delivery of exceptional customer service is coupled with products, advice and business relationships that exceeded what the customer requires. Robert has shown that by focusing on the customer and delivering service excellence must be a precursor for the growth of revenue and margins.

Business success is only possible with a great team. Realising this, Robert has also worked within organisations to build teams, and develop individuals within these teams. By helping them to focus on the development of business processes, improvement of cash flow and determining the business’ future through 5 year business strategies and the associated yearly budgets has been critical for the success of the businesses Robert has worked with.